1. Who is responsible for processing your data?

OBS Formación Online en Management, S.L. (hereinafter, OBS), with registered office in Barcelona (08034), Av. Diagonal, 662, tax ID (C.I.F.) B-02.964.989, and VIAJOVEN NEWCO, S.L., with registered office in Madrid (28020), C/ Orense No. 25, 7ºC, tax ID B-86388642 (hereinafter, ISIC SPAIN), will act as joint controllers of the personal data necessary to issue your OBS membership card (hereinafter, the "card"), as well as any data you provide to us or that we collect as a result of your use of the card and the benefits or services you access as a cardholder.

You can contact the Data Protection Officer (DPO) of the joint controllers through the following addresses:

• OBS: [email protected] or Grupo Planeta, Attn: Data Protection Officer, Avda. Diagonal 662-664, 08034 Barcelona.

• ISIC SPAIN: [email protected] or ISIC España, Calle de Orense, 25, 7ºC 28020 Madrid.

   

2. For what purposes will we process your personal data?

2.1 OBS will process your personal data for the following purposes:

• Collect the necessary data to issue the card (Full Name, Date of Birth, License Validity, email). This data will be collected during the process of formalizing your relationship with OBS, whether as a student, teacher, or staff member. Once collected, the data will be forwarded to ISIC SPAIN to complete the issuance process in your name.
• Manage and provide the benefits and services offered by OBS that you use through the card. You can check the list of benefits and services available to cardholders on the Student Portal.
• Handle and respond to your requests for information, complaints, or claims related to the assigned card and/or the benefits and services offered by OBS.

• Manage any rights you may exercise with OBS regarding personal data protection.

   

2.2 ISIC SPAIN will process your personal data for the following purposes:
 

• Complete the process of issuing the card in your name.

• Assign the credentials (username and password) necessary to access and use the card and send them to you via email.

• Deliver the card to you.

• Manage your access to the ISIC App, which you must download from the Play Store or App Store to activate your card and access its associated benefits and services.

• Manage and provide the benefits and services offered by ISIC SPAIN that you use through your card. You can check the list of benefits and services on the Student Portal.

• Send communications to cardholders about related benefits and the Partners included in those benefits or discounts.

• Handle and respond to your requests for information, complaints, or claims related to the assigned card and/or the benefits and services offered by ISIC SPAIN.

• Manage any rights you may exercise with ISIC regarding personal data protection.
   

3. What is the legal basis for processing your data?

The legal basis for processing your personal data for the purposes described in Section 2 is the contractual relationship you have with OBS as a student, teacher, or staff member. Under this relationship, OBS is committed to providing you with a membership card and giving you access to the associated benefits and services. Therefore, if you do not provide the requested data or object to its processing for these purposes, we will not be able to issue or deliver the card to you, which means you will not be able to use or access its associated benefits and services.

Notwithstanding the above, if a particular benefit or service you access with the card requires a new contractual relationship with OBS or ISIC SPAIN, the processing of any data needed for that will be based on that new contractual relationship. 

4. How long will we keep your data?

Your personal data will be retained as long as your contractual relationship with OBS remains active or until you exercise your rights to delete or object to the processing of your personal data, as explained in Section 7 of this policy.

Once the relationship ends or your rights are exercised, your data will be blocked, meaning it won’t be processed except to make it available to judges and courts, the Public Prosecutor's Office, or competent public authorities—especially data protection authorities—for potential liabilities, and only for as long as such responsibilities may legally persist. 

5. Who will your data be shared with?

Your personal data will not be shared with third parties unless legally required or necessary to protect the rights and/or safety of OBS, ISIC SPAIN, or third parties, investigate fraud, or comply with requests from public authorities, judges, and/or courts. 

6. Will there be any international data transfers?

Neither OBS nor ISIC SPAIN will carry out any international transfers of your personal data, nor will they engage third-party service providers that require access to your data from outside the EU. 

7. What are your rights?

As a data subject, you may exercise your rights of access, rectification, erasure, objection, restriction of processing, and data portability, at any time and free of charge, by contacting:

• OBS: By letter to OBS Formación Online en Management, S.L., P.O. Box 221, Barcelona, or via email to [email protected].
• ISIC SPAIN: [email protected] or ISIC España, Calle de Orense, 25, 7ºC, 28020 Madrid.

Additionally, you may file a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have not been properly addressed.