Conoce la opinión de Adriana Barrientos, exalumna del Máster en Gestión de la Experiencia del Consumidor de OBS

Adriana Barrientos' testimonial about the Master in Consumer Experience Management

School of Business Administration & Leadership

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Adriana Barrientos, Assistant Manager of CX Implementation - GTD Group, shares her opinion as a student of the Master in Consumer Experience Management.

"As soon as I finished the course, I applied for a new position within the company and I won it."


Why did you decide to study this Master's degree?

I took the Master in Consumer Experience Management because I had been updating myself in many experiential issues but I was totally self-taught. I needed a prestigious, international institution that could provide the necessary structure to apply the latest tools in my work.

Why did you choose to study it at OBS Business School?

I decided to study at OBS Business School because I loved the programme; I went through all the subjects and each subject, each branch was more interesting than the previous one. In the programme, you could see that it was up to date with the latest trends.

What benefits does the online methodology has for you?

The online methodology has countless benefits. Above all, it allows you to reconcile work and family life. If you are well structured and methodical, it is very easy to study online.

What skills have you developed throughout the programme?

The main skill I learnt throughout the Master in Customer Experience Management was to apply the knowledge I was taught. Thanks to this knowledge, during the Final Project, we did a work on the ROI of the experience that is currently being applied in all segments of my company.

How has your experience been at OBS?

Very good. The experience at OBS Business School has been great. During the programme I have felt a lot of support from the academics. I didn't want to forget to mention all that you learn from your fellow students of different nationalities. As a Customer Experience expert, I have to say that the platform is very suitable.

How do you imagine your professional future after your programme?

I can imagine my future after my time at OBS Business School: promising. As soon as I finished my studies, I applied for a new position within the company, and I won it. Without a doubt, having done the Master's in Consumer Experience Management helped me along the way.

What would you say to a person considering studying a Master’s at OBS?

If there is anyone listening to me who is thinking about studying online, I would recommend OBS 100%. It is possible to combine work, study and family life by being structured and organised. You can. Go for it!

Now you know Adriana Barrientos' opinion about the Master in Consumer Experience Management. If you want to know more experiences of OBS Business School alumni, do not hesitate to consult them.